We will agree on a day and time for the remote session to happen, please prepare your computer as follows:
- Go to http://www.teamviewer.com, download TeamViewer and install it
- Close any personal items you have open. (If I have to browse your hard drive I will let you know beforehand in case there is anything that you need to move off the computer.)
- Once TeamViewer is installed start it up.
- The Team Viewer will look something like the image to the right: TeamViewer - Remote Control
- When you are ready for me to connect send me the following details: Your ID Password
- Once our session ends, I will disconnect.
- Close TeamViewer and I will no longer have access.